Genpact Mega Virtual Drive For Customer Service-Language specialist /0-5 years of Experience /Non Voice on 25th Sep 2021/Jobs 2021
Job Description
With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Mega Virtual Drive for Customer Service -Voice on 25th Sep'21
Time: 11 AM to 2 PM
Job Location: Hyderabad
We are inviting applications for the role of Process Associate, Customer Service-Non Voice
Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, multifaceted environment
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Responsibilities
Provide resolution to maintain standards of quality
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
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Qualifications we seek in you
Minimum qualifications
Any Graduate (PG an added advantage)
Freshers are eligible
Proficient in English + Hindi
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Able to work on a flexible schedule (including weekend shift work)
Shifts: Flexible to work in any shift.
Note: Please carry the soft copy of Aadhar card & Pay slips if any.
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Also apply TCS Hiring 2020-2021 Grads Click Here To Apply
About Genpact:
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com.
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