Amazon Hiring Work From Home Shopping Experience Protection Operations Job 2023

Amazon Hiring Work From Home Shopping Experience Protection Operations Job 2023

Job summary 

Transaction Risk Investigator   

About the team

The mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology, analytics & science and inverting the curve on headcount & cost growth. Being a center of excellence that develops technology, science, and processes to achieve our goals in a fashion that is scalable, decoupled and easily leveraged across Amazon and externally.

Selling partner risk operations investigator will be responsible for a wide range of duties related to the investigation and Elimination of online ecommerce risk. They will have experience in the ecommerce payments space, previous trust and safety experience and experience succeeding in a customer-driven workplace. Investigators will be analytical and capable of succeeding in a fast-paced team environment. 

These Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy. 

SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. 

Key job responsibilities

This includes, but is not limited to:

* Researches and evaluates facts surrounding seller transactions

* Takes appropriate action on investigated transactions based on established standard operation procedure and tools

* Documents their actions by providing detailed annotations

* Communicates with external customers via phone or email during the investigation process

* Communicates with internal customers and peers in person, via email, annotations and phone during and following the investigation process

* Understand the issue and make best use of the available resources to resolve it

* Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard

* Communicate with internal and external stakeholders

* Understand performance metrics to create analysis for driving business goals

* Meet predetermined and assigned productivity targets and quality standards 

Basic qualifications 

Education Qualification: Graduate in any discipline

Work Experience: 0 to 5 years

Communication Skills- Excellent communication skills (written and spoken) in English language

Ability to handle and interpret large sets of data

Demonstrated ability to work in a team in a very dynamic environment 

Preferred qualifications 

Demonstrated problem solving and analytical skills

Proven ability to work productively and efficiently in an independent setting

Proven ability to clearly communicate with managers and associates at all levels

Global perspective and solid understanding of business objectives

Excellent attention to detail and work with the highest level of accuracy 

Additional Information:

Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3-4 months') 

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3-4 months) 

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status

 Amazon hiring GO-AI Associate Work From Home Hyderabad 2023

Amazon hiring GO-AI Associate Work From Home Hyderabad 2023

Key job responsibilities

The Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image annotations with high degree of accuracy and duration.

The candidate is expected to demonstrate:

Commitment to meet deadlines

Constructive spirit of discontent & mental toughness

Pace of implementation & consistency in performance

Ability to Annotate video based Jobs for prolonged time

Ability to work with remote teams and exceptionally good team player 

A day in the life

GO-AI Associates work in 24X7 environment with rotational shifts.  Associates would be working in a 9 hour shift, including breaks. The shift timings would be subject to change every quarter or as per business requirement. In case the associate is working in night shift, night shift allowance will be provided as per the applicable Amazon's work policy.

Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

Work Locations: Hyderabad (It is mandatory to be present in the Hyderabad location in order to onboard )

Basic qualifications

Graduation in any stream. Good knowledge of MS office.

0 - 24 months of experience in any domain with good logical reasoning skills.

Preferred qualifications

Non- Engineering academic background.

Strong inter personal & communication skills

Excellent listening skills

Excellent Data Accuracy skills

Eye for Detail

Good Knowledge of MS office

Demonstrable understanding of the Internet and ability to set up/use laptop or Desktop and basic understanding of tools /applications required in a day to day work environment. 

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IBM is hiring Associate Systems Engineer-2023

IBM is hiring Associate Systems Engineer-2023

Introduction

Your Role and Responsibilities
As an Associate System Engineer:

We are looking for following skills from you:

Click here to apply : Click Here

AMAZON is hiring freshers for the role of  Quality Assurance Associate, The details of the job, requirements and other information is given below.

AMAZON is hiring freshers for the role of  Quality Assurance Associate, The details of the job, requirements and other information is given below.

Job summary

The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.

Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc., 

Looking For : 

Functioning knowledge of Microsoft systems including: Word, Excel

Fluent English language skills (spoken and written)

Ability to meet deadlines in a fast-paced work environment driven by software systems and processes

Ability to trouble-shoot and make visual quick decisions based on training

Ability to work weekends 

Preferred qualifications 

Knowledge/experience in publishing industry would be preferred

Experience in quality assurance

Experience in tracking data

Aptitude to quickly learn new systems and software

Ability to multi-task and prioritize, with strong organizational and follow-up skills 

Please note: This is a work from office role

Location: Hyderabad

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 AMAZON is hiring Digital & Device Technical Support. The details of the job, requirements and other information is given below:

AMAZON is hiring Digital & Device Technical Support.

Digital & Device Technical Support - Hyderabad India 2023

Customer Focus:

 Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment

 Ability to empathize with and prioritize customer needs

 Demonstrates interpersonal skills with a diverse customer base

 Demonstrates conflict resolution, negotiation, and de-escalation skills

 Demonstrates ownership to resolve challenging customer issues, escalating when necessary

 Ability to determine customer needs and provide appropriate solutions

 Maintain regular and reliable attendance, including the daily schedule as assigned

 Flexible with the working schedule; may be expected to work weekends, holidays and events

 Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

 Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

 Ability to approach problems logically and rationally

 Action oriented and self-disciplined

 Organized and detail-oriented

 Ability to quickly and effectively prioritize work time in various departments to meet business need

 Ability to maintain composure in highly escalated situations

 Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Apply through the link here: Click Here