AMAZON is hiring Digital & Device Technical Support - Hyderabad 2023

 AMAZON is hiring Digital & Device Technical Support. The details of the job, requirements and other information is given below:

AMAZON is hiring Digital & Device Technical Support.

Digital & Device Technical Support - Hyderabad India 2023

Customer Focus:

 Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment

 Ability to empathize with and prioritize customer needs

 Demonstrates interpersonal skills with a diverse customer base

 Demonstrates conflict resolution, negotiation, and de-escalation skills

 Demonstrates ownership to resolve challenging customer issues, escalating when necessary

 Ability to determine customer needs and provide appropriate solutions

 Maintain regular and reliable attendance, including the daily schedule as assigned

 Flexible with the working schedule; may be expected to work weekends, holidays and events

 Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

 Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

 Ability to approach problems logically and rationally

 Action oriented and self-disciplined

 Organized and detail-oriented

 Ability to quickly and effectively prioritize work time in various departments to meet business need

 Ability to maintain composure in highly escalated situations

 Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

Qualifications Required

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Apply through the link here: Click Here